What is the event date? 

Jerk X Jollof®: Cape Town (NYE) kicks off on December 31st 2025 from 8 PM - 2 AM.

Where is the event? 

Jerk X Jollof®: Cape Town (NYE) takes place at Old Biscuit Mill - located in Cape Town's vibrant Woodstock area.

What age do I have to be?  

Jerk X Jollof®: Cape Town (NYE) is an 21+ event. You'll need a valid ID to get in and grab a drink at the bar. No exceptions!  

What do I need to bring to guarantee entry?  

For clean entry into Jerk X Jollof®: Cape Town (NYE), don’t forget:   

• Your printed ticket or e-ticket.
• A valid photo ID (make sure the name on your e-ticket matches your ID).

What constitutes a valid photo ID?  

We’re talking passport or driving license – any form of ID with a photo that proves who you are.  

Are lockers available on-site?  

There are no lockers at Jerk X Jollof®: Cape Town (NYE). We recommend packing light and keeping your essentials with you so you can stay hands-free and ring in the new year the right way!

Are there cash machines on site?  

There are no cash machines at Jerk X Jollof®: Cape Town (NYE). You can find ATMs in Cape Town for Rand if needed.  

How do I pay at Jerk X Jollof®: Cape Town (NYE)?  

We only accept card payments at Jerk X Jollof®: Cape Town (NYE).

How do I become a vendor at Jerk X Jollof®: Cape Town (NYE)?   

If you're looking to bring your unique flavor to Jerk X Jollof®: Cape Town (NYE), please send us an email at info@jerkxjollof.com.

Do you run a shuttle bus service?   

We don’t run a shuttle bus service, but don’t worry - taxis and Ubers are available. 

When can I buy my ticket? 

Get your ticket to Jerk X Jollof®: Cape Town (NYE) right here!

What is the difference between GA tickets?  

The General Admission tickets all have tiered entry times, meaning you must arrive by the time designated on your ticket for entry. If you arrive after the time on your ticket, you will have to pay an additional price at the door for entry. 

When will I receive my event ticket?  

Your electronic ticket(s) will be available in your account as soon as your purchase is confirmed; providing your balance is fully paid and ticket details correct. You will find your ticket in 'Your Account' at www.jxjcapetown.com/bookings Print it out or keep it on your smartphone – your call!  

How do I know if my ticket is valid?  

Only tickets purchased from this website www.jxjcapetown.com are legit. Please do not purchase your ticket from any other website, and ensure to steer clear of resellers to avoid counterfeit tickets.  

Can I upgrade my ticket?  

If you would like to upgrade your experience, contact our team here and we’ll be happy to assist you. 

Can I change the name on my ticket(s)?  

Yes, you can, please contact us prior to December 29th 2025 to make any changes to your ticket details. Any requests after this time will not be considered. 

What’s the deadline to change the name on my ticket(s)?  

December 29th is the final cut-off for all name changes! To update your ticket, make sure we receive both your new details by then. Miss the deadline, and your original ticket info stays locked in.

Which payment methods do you accept? 

American Express, Discover, Maestro, Visa, Apple Pay, Google Pay, Mastercard.

Do I need to create an account to book?  

Yes! You’ll need to create an account to book your Jerk X Jollof®: Cape Town (NYE) tickets online. Already part of the family? You can use your existing account to log in and check out. 

Will I have to pay a booking fee and/or taxes?

Yes, a 7% booking fee and 6% Sales tax will be added at the checkout.

Can I book for a friend or relative?  

Yes you can. Just nominate a lead booker and make sure you enter the correct details for each ticket holder when you book. 

Who's the lead booker?  

The lead booker is the person who made the booking or the one you picked to look after it. We only deal with the lead booker when it comes to questions or changes, so please use the email linked to the booking to get in touch. 

Can I pay in installments?

No, all tickets / tables must be paid in full upon checkout. 

Can my group pay for their ticket separately?

We don’t do split payments. All charges go through the lead booker’s card.

What if my card payment fails at checkout?  

If your card gets declined, check with your bank first. Sometimes 3D Secure glitches cause this. Make sure your bank has your latest contact info. Also, try using a different browser and clear your cookies and cache before trying again. 

How do I view my booking or log into 'My Account'?  

The lead booker can log in at www.jxjcapetown.com/bookings to check the booking, make payments, and download tickets when they are available.  

What if I forgot my password?

No worries, just hit the ‘Forgot Password’ link on the login page to reset it. 

What if my confirmation email is incorrect or missing?

Contact us at info@jerkxjollof.com within 48 hours if there’s an issue with your confirmation or if you didn’t get it. We’ll sort it out.  

Can I get a refund or cancel my booking?

All sales are final.

Which airport should I fly to?  

Fly into Cape Town International Airport – It’s a major international hub with direct flights from Europe, USA, the Middle East, and other African cities. 

Where should I book my accommodation? 

Cape Town is one of the world’s most sought-after summer destinations, offering everything from luxury hotels and boutique stays to cozy guesthouses and stylish apartments. 

To stay close to the Jerk X Jollof®: Cape Town (NYE) energy, we recommend booking accommodation in these vibrant areas: City Bowl, Green Point, Sea Point, Camps Bay, or Woodstock.  

How long should I stay?  

Jerk X Jollof is more than just a New Year's Eve celebration - it’s a holiday! We recommend arriving a few days early to soak up the pre-NYE vibes and staying a few days after to chill and recover.  

How can I safely store belongings?

Most hotels have safety deposit boxes in the rooms, though some may charge a small fee. Ask your accommodation when booking for the details. 

What is the local language?  

The main language spoken in Cape Town is English, but you’ll also hear Afrikaans, Xhosa, and many other local languages.  

How hot is it in Cape Town? 

Cape Town turns up the heat in December, with warm summer days averaging around 76-86°F/26–30°C and plenty of sunshine.  

What’s the best way to get to Jerk X Jollof®: Cape Town (NYE)?  

If you’re not within walking distance, hop in a taxi, Uber, or catch a Bolt to the festival venue. Cape Town’s compact city layout makes it easy to get around and join the wave.

What are the parking options near the venue? 

There are several public and private parking areas near central Cape Town, but they can fill up fast during big events. We recommend arriving early or using rideshare services to skip the stress.

Where can I find food and drinks near the event? 

Cape Town is a food lover’s paradise. From local South African flavors and street eats to international fusion cuisine. You’ll find amazing restaurants, cafés, and bars all around the festival area. 

What should I know about local safety and health services?  

Cape Town has reliable medical facilities and pharmacies throughout the city. For emergencies outside the festival, dial 112 for assistance. Jerk X Jollof®: Cape Town (NYE) will also have on-site first aid and safety teams to keep you covered. 

Where can I exchange currency? 

Exchange your cash at local banks, exchange bureaus, or ATMs across Cape Town. Most venues accept credit and debit cards, but it’s always good to have some South African Rand (ZAR) on hand for smaller purchases. 

Can I use my mobile phone and internet while in Cape Town? 

Yes, mobile and internet coverage in Cape Town is excellent. Just make sure your plan includes international roaming or grab a local SIM card from providers like MTN, Vodacom, or Telkom for the best data rates.  

Can I bring food and drink to the event?  

No outside food or drinks are allowed. 

Can I bring my camera into the event?  

Leave the pro cameras at home. If you need a press pass, hit us up here. info@jerkxjollof.com

Can I sell merchandise at the event?  

Selling without our approval isn’t allowed. If you want to be an approved vendor, hit us up here. 

Will I be searched upon entry?  

Yes.  

Can I leave and re-enter the event?  

Ticket holders may be refused re-entry if they decide to leave during our opening hours. 

Prohibited Items: 

• Alcohol
• Soft drinks
• Food 
• Any glass container
• Excessive quantities of cigarettes
• Weapons and dangerous objects
• Non-prescription medicines / drugs*
• Professional photography and recording equipment, selfie sticks or similar
• Sound systems
• Fireworks / flares / laser candle lights / gas cylinders / BBQs / sparklers / any other type of explosive
• Flagpoles / windbreaks / tents / chairs
• Dogs (except guide/service dogs)
• Bicycles / Scooters
• Aerosols
• Laser pens or pointers
• Drones

Any other items which may reasonably be considered for use in an illegal or offensive manner, or which may cause danger or disruption to any person at the event. 

The Security Forces and Services, other authorities and the organizer may refuse access to the event, even if the above conditions are met. They may also change the above items at any point in time due to safety concerns. 

What happens if prohibited items are found? 

We may take one of the following actions:   

• Confiscation
• Refusal of entry
• Eviction
• Police report  

Bag Policy  

Permitted Bags  

• Small bags, bumbags, or purses no larger than A4 size (21cm x 29.7cm)  

Not Permitted   

• Large backpacks, duffel bags or suitcases
• Any bag exceeding the size limits 

 Please note that bringing a bag may slow down your entry time due to searches, and we recommend bringing only essential items to the event. 

We have a team of trained medical and first aid staff at Jerk X Jollof®: Cape Town (NYE). Should you experience any issues or feel unwell please look out for our medical stations or ask your nearest member of staff.

If you require accessible facilities at Jerk X Jollof®: Cape Town (NYE), please contact us directly at info@jerkxjollof.com.